At METALMAK, our quality policy, established within the framework of ISO 9001:2015 and ISO 3834:2021 standards, is based on customer satisfaction, technical conformity, and sustainable development. In this regard:
Customer Focus and Reliability:
We prioritize providing reliable and high-performance products that comply with technical specifications by accurately analyzing customer needs and expectations; and continuously monitoring and improving customer satisfaction.
Compliance with Legal and Standards:
We conduct our activities in full compliance with current national and international legislation, customer requirements, and the requirements of ISO 9001 and ISO 3834 standards.
Quality Assurance in Welded Manufacturing:
In our welded manufacturing processes, we use approved WPS and WPQR documents,
certify the competence of welders and operators,
apply appropriate inspection and testing methods including NDT,
ensure traceability in all production processes, and
control the suitability of welding consumables and equipment.
Process Management and Productivity:
We manage all our activities using a process approach, regularly monitor process performance, and implement improvements to increase productivity.
Risk-Based Approach:
We identify risks and opportunities in all processes of our organization, minimize potential nonconformities through preventive actions, and aim for sustainable success.
Supplier and Supply Chain Management:
We evaluate our suppliers according to quality criteria, ensure suitability and continuity in material and service procurement, and guarantee quality in the supply chain.
Training and Competency:
We organize continuous training activities to increase the knowledge, skills, and competencies of our employees, and spread quality awareness throughout the entire organization.
Technology and Innovation:
We closely follow developing technologies and integrate them into our production processes, aiming to increase our competitiveness and become a leader in the sector.
Continuous Improvement:
We regularly evaluate the effectiveness of our quality management system through internal audits, performance analyses, and management review activities, and continuously improve it.
TOP MANAGEMENT COMMITMENT
As top management, we commit to:
ensuring the effective implementation of the quality management system,
providing the necessary resources,
establishing and monitoring quality objectives,
encouraging employee participation,
and spreading a quality culture throughout the organization.
